BVTPL has provided software solutions to some distinctive customers spanning in different continents. We have serviced customers from USA , UK , Switzerland , Japan , and India .
BVTPL has expertise in key Verticals like:
BVTPL offers complete business solutions across diverse technology platforms and industry domains through a Global Delivery Model, which delivers 24 X 7 services also.
BVTPL uses two key globally acknowledged frameworks; ISO 9000 and the Software Engineering Institute Capability Maturity Model (SEI CMM), to deliver quality services. In addition, we have the Six Sigma and Total Quality Management (TQM) initiatives based on the Malcolm Baldridge National Quality Awards (MBNQA) and European Foundation for Quality Management (EFQM) to drive process quality at BVTPL.
BVTPL BPO has taken the first step towards achieving the Customer Operations Performance Center (COPC) Gold Certification using Six Sigma. The most sought after certification in the customer contact center industry today, COPC has been adopted and implemented in more than 35 countries to date.
BVTPL develops and supports mission critical applications on a 24x7 basis through dedicated teams working out of high-tech onsite and offshore delivery centers, helping customers focus on core business issues. Using this model, costs are effectively lowered by 30% and continue to decrease over a period of time. Facilitating this model ably is state-of-the-art infrastructure operating from BVTPL's technology centers in India including high-speed voice/data communication networks and video/teleconference facilities.
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