Special Interest Groups Organization

Each SIG

The Five SIGs at BVTPL:

Application Services Consulting & Management (ASCM)

The Application Services Consulting & Management (APM) SIG encompasses some of BVTPL’s most mature service offerings and is responsible for a sizeable portion of the company’s global business.

This portfolio of ASCM is comprised of the following services:

Operational excellence, innovation and customer delight are the three guiding principles that drive the ASCM business worldwide. The SIG leverages its robust systems, and processes, which have been refined over the years, to deploy best practices in each customer partnership. Innovation and proactiveness are brought to bear on each engagement with the intent to go beyond the letter and spirit of contracts, and customer expectations. It is not surprising; therefore, that BVTPL has been able to build lasting long term relationships with its global customer base.

The SIG prides itself in operating Global Development Centers (GDCs) for a few of global companies. Some of these GDCs have been functional for over 3 years and growing consistently in size, services, technology spread and geographic diversity, which is a reflection of our customers’ confidence in BVTPL’s ability to manage their portfolio of mission critical applications.
Back

Suite of Enterprise Application Services (SEAS)

The SEAS SIG encompasses some of BVTPL’s most rapidly growing service offerings. As the partner of choice for end-to-end Enterprise Application services, the SEAS SIG has built long terms relationships with several marquee customers.

The SIG has a wide solution portfolio –

Apart from hi-tech discrete manufacturing, the SEAS SIG has also gained deeper knowledge about processes and business issues in the information, logistics, travel and entertainment industries.

The SEAS SIG leverages its experience in areas of ERP consolidation in M&A, migration of enterprise suites to Linux, 24x7 DBA and infrastructure support, building collaboration strategies and infrastructure, managing enterprise content, IT imperatives of SOCs compliance and defining a migration roadmap for PeopleSoft to Oracle or SAP in adding value to customers across the globe.
Back

Leading Edge Technology Solutions (LETS)

The Leading Edge Technology Solutions offering leverages the benefits of the innovative & leading edge solution framework using a future proof Global Delivery Model. This group has three main elements:

Application Modernization

End to End Product Consulting

Value Proposition Services

Benefits of the model

Business & Knowledge Process Outsourcing

True to its promise of customer focus, BVTPL has brought the advantage of Business and Knowledge Process to the customer. This SIG is not just about moving processes offshore to Indian shores, but BKPO at BVTPL believes in delivering consistent value to customers by optimizing the processes while they are outsourced.

Unlike most other BPO companies, this SIG offers its solutions as part of BVTPL’s bouquet of IT and IT Enabled services. Since almost all back office business processes depend on an IT solution backbone, BVTPL as a provider of both IT and BPO, offers the customer a one-stop solution. The key to optimization lies here. As business processes change over time, it necessitates modification of the way the process is managed and the back-end IT system for the same. It works very effectively and to the customer’s convenience to have both these tasks executed by a single solutions provider leading to a much higher overall value and sustained advantage.

The BVTPL BKPO SIG focuses on providing its customers with more than just ‘cost cutting ’. It offers a ‘multi phase’ optimization approach that provides the customer clear and consistent strategies to not only outsource ‘secondary’ business processes but to also explore avenues to consistently reduce the costs associated with the processes over a period of time. This is in the form of improvements in process efficiency, resource productivity and last but not least, examining the process together with the back-end system.