Verticals

Manufacturing

BVTPL has worked on a ‘Decision Support System’ over two of the world’s leading manufacturing related systems
(1) Manufacturing Execution System – For effective management of manufacturing environment and systems and
(2) Kronos – For time tracking of shop floor employees.

The DSS was to integrate data from both these systems into a MS SQL Server Database and provide a single source of data for analytical reports.

Order Management

Our transactional order management consulting experience shows that a metrics-driven approach, combined with process and systems standardization can deliver up to 50% improvement in performance indicators within a year. An organization can

• Improve Customer Operations
• Improve Product Operations
• Increase profit pbercentage
• Improve Asset Utilization and Efficiency

We soon plan to foray into

• Product Life Cycle Management
• Product Design and Development
• Embedded Systems
• Inventory Management

Retail

BVTPL’s Asian client which is a chain of retail stores in Singapore was one of the forefront projects and has won many accolades from the client.

The project was semi-ERP developed using ‘Oracle Developer’ having modules for Sales, Marketing, POS, HR, Stores and Order Management etc.

Banking

VisionPlus is single largest software in the world for banking systems on Mainframe. BVTPL is fortunate to work on an assignment of ‘File Transfer Mechanism’ between M/F, Unix and Windows systems, for a majorglobal credit card company of the world. This included conversion of EBCDIC to ASCII conversion of data files handling over a billion characters every day.

Telecom

BVTPL has been providing device driver development & support for a major telecom instruments manufacturing company of US and application development support for a leading telecom company from South Africa for their billing needs.

Automotive

BVTPL has worked with two major automotive companies in India . An interesting assignment which included management of a portable computer from Unix Server and second a client-server application for ‘Capital Budget Planning and Control’.

Entertainment & Games

BVTPL has worked on a couple of modular bjava projects for USA ’s leading broadcasting company ‘ABC TV’. We have also worked on interesting gaming projects for mobile and online gaming industry. For example Flash games for www.casinoonnet.com < Contact for work samples>

CRM

Our CRM application groups provide CRM consulting services right from the initial stages of developing a CRM strategy through to the remainder of the entire CRM lifecycle.

BVTPL helps you create strategic differentiation and operational superiority by configuring and implementing a CRM solution aligned with the elements of your competitive strategy. While our CRM strategy and roadmap work in tandem with yours, you will be backed by detailed CRM value assessments; this therefore forms the basis for the implementation of exceptional CRM capability.

BVTPL’s CRM strategies and the solutions help you address a variety of CRM implementation issues in areas such as account management, customer retention and campaign management, or call center interactions. Our CRM consulting team will help you devise specialized CRM strategies that reflect positively on your revenue, productivity and customer satisfaction. Our CRM strategies and CRM package solutions orchestrate a pinpoint execution.

CRM Services and Packages

BVTPL’s CRM solutions help you continually gather information about prospects and customers, leverage that information to develop customized campaigns, products and services, personalize service to customers, and support the marketing, sales, delivery and service processes with integrated services. You can call our experts in to help you plan, implement or manage a CRM technology investment across areas like lead generation, customer retention, campaign management and account management. The BVTL CRM Practice offers the complete range of value-added services in the CRM space.

Our services span all major CRM packages:

• Siebel
• Oracle CRM
• PeopleSoft CRM
• mySAP
• Vantive
• Amdocs Clarify

We also provide services across contact center suites such as Avaya, Nortel, Genesys and CISCO, and niche CRM products such as E.piphany and SalesLogix.

BVTPL understands the importance of enabling competitiveness in today’s business landscape. Providing outstanding customer service is more critical and doubly more challenging than ever. Companies that slack behind in meeting ever-soaring customer expectations face the risk of receding brand reputation, customer loss, and nose-diving revenues. BVTPL plays a crucial role in ensuring this does not happen to you.